SHIPPING & RETURNS

Our return policy is designed to ensure customer satisfaction and provide a seamless experience for all purchases made through our platform. We understand that sometimes products may not meet your expectations or there may be issues that arise during the shipping process.

 

If you are not completely satisfied with your purchase, you may be eligible to return the item for a refund or exchange within 30 days of the original purchase date. To qualify for a return, the item must be in its original condition, unused, and in the original packaging.

 

To initiate a return, please contact our customer service team who will guide you through the process and provide you with a return authorization number. This number is essential to ensure that your return is processed smoothly and efficiently.

 

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will be issued to your original method of payment within a reasonable timeframe. Please note that shipping charges are non-refundable, and you may be responsible for return shipping costs unless the return is due to a mistake on our part.

 

In the case of damaged or defective items, please provide photographic proof of the issue when contacting our customer service team. We will do our best to resolve the situation promptly and provide you with a replacement or refund, depending on your preference.

 

We take pride in our commitment to customer satisfaction and strive to make every return process as hassle-free as possible. If you have any questions or concerns regarding our return policy, please do not hesitate to reach out to our dedicated customer service team, who will be more than happy to assist you.